This means that it is impossible to customize the software that runs a device. However, there are lots of other factors that may cause this problem. Granted, Safe Mode is recommended in solving this type of a problem. If for any reason the user tampers with the Android system, there are chances of facing software problems such as delayed booting. The specific key combinations for the process can be searched online or from the manufacturer of the device in question. Care should be taken not to erase all data on the device. Not locking the bootloader can be risky. I already tried it like 20 or more times. All Rights Reserved, Find the Best Cell Phone and Plan for You, Find The Best TV and Internet Providers For You, Wirefly Is America's Most Trusted Source For All Cell Phones, Plans, TV, and Internet Deals, Android Says No Service and How To Fix It, Privacy Policy | Term of Use | Contact | About Us. If Safe Mode cannot be accessed on a given Android device, this step should be skipped and other troubleshooting methods considered. However, before troubleshooting the SD card, it needs to be inserted back to the phone just to be sure that it was the cause of the problem. Usually, the user cannot control the device and that is why it goes off abruptly. When a device boots on Safe Mode, it boots without third party apps and comes with it original settings. However, if the device will still not boot correctly, then flashing a device will be one only option remaining. In most cases, a PC suite for a given device will not work for that of another device. Yes, I removed external memory card and it worked for me. When necessary, these applications should be removed. The platform allows users to customize it any way they dim fit. The bootloader is executed before the OS of a phone starts loading. The good thing with Safe Mode is that it only disables applications that were not there when a device was new. To this end, it is advisable that users consider filing warranty claims if the device is still covered, before attempting this troubleshooting. Can someone However, there are devices that come with a built-in battery. Android is a flexible operating system. Issues during the customization process can get out of hand. If the laptop is stopped on the logo screen, please press and hold the power button for 15 seconds until the power light is off to force shut down. There are many causes of this issue. Removing the apps is as simple as uninstalling them. A user should be sure to follow the unlocking and locking directions provided by the manufacturer of their specific device. Here, a user will need to install a new ROM onto the Android device. It involves removing all data from a device and restoring default settings as the device was when new. The process may prompt the user to accept the wipe. This is especially true during updates from one Android version to a higher one. Press and hold f10 as soon as you power on the laptop . I have a Asus gl552vw laptop. If customization directions are followed from an online source, it is advisable to follow the same instructions to redo the steps. Part 2. If the problem is due to changes in the Android system, standard fixes such as Factory Reset may not work. This simulates a battery pull in a device with a non-removable battery. This way, one should only search the suite for the specific device they have. You must log in or register to reply here. If the SD card happens to be the problem, formatting it will be a good first step. It means that the user can make a mistake and alter the customizations on the Android software. Emptying the cache can be done from the Android System Recovery tool. Paying too much for Internet or TV service? After doing this, the device should be switched on to test its working. With all of your data in a safe place, let’s see how to fix an Android that is stuck on the boot screen. If a device gets stuck on the boot screen due to software customizations or the user tried installing custom ROM, unlocking, flashing or manipulating the system, a hard reset will not fix the issue. However, not all devices are offered with a PC suite. If PC suite does not work and neither of the other soft reset methods has worked, then the problem with an Android device is deep and a hard reset should be considered. Hold it until asus logo and a reset screen will appear. Dalvik cache is only available on devices that have been flashed with a new ROM. Hi, I have recently been having an issue with booting Windows 10 on my desktop, It seems that every other time I try to boot it freezes on the ASUS logo with the loading circle not moving, it stays like that until I use the power button to restart. In some devices, holding the power button and the volume down button simultaneously does the trick. Carrying out these steps will lead to loss of data and, when not done correctly, may result in more issues. Then press the Power button to confirm and boot your ROG Phone 2 into the stock recovery mode. MisterOlga, Dec 7, 2020 at 7:12 AM, in forum: ... Help My phone will not boot stuck on START screen. After removing the SD card, the device should be turned on. Related: How To Turn Off Safe Mode on Android. The device retains its updated Android version. With all of your data in a safe place, let’s see how to fix an Android that is stuck on the boot screen. All messages, call logs, pictures, music, videos, cache and contacts are erased. And who is to be blamed? If your Zenfone 2 is bricked and stops rebooting or gets stuck at boot logo or leads to force close errors, then you can fix these issues by simply reinstalling the base firmware back on the device. Infact worse cuz stuck on logo svreen, overheating and unresponsive after first attempt by LG to fix. For installing, flashing a new ROM onto a device should only be done when conditions necessitate that. I opened the laptop and and pressed the power button and it stayed on the ASUS startup screen, the little wheel on the bottom that shows it´s booting is not there. When an Android device attempts using old Dalvik cache, it may result in a problem that translates to it getting stuck on the boot screen. This means that the user has to search for Safe Mode for their specific device. In case a given device does not have simulated battery pull and the battery cannot be removed, this step should be skipped in troubleshooting. Now, your phone’s bootloader has been locked again. A device PC suite will help the user troubleshoot problems with ease. Ergo, this comes as a quick fix when a virus needs to be removed. However, when the device starts showing signs of infection, coming up with remedy becomes easy. Here are a few ways that you can try to fix when Android is starting stuck. When a user knows they have tampered with the bootloader, especially when trying to install or flash a new ROM, then the best place to start is to unlock it. Other sources or applications, though they may work, are not recommended as they may be malicious. Once the manufacturer logo appears on the screen, you can release the Power button. Make sure You updated the software. The phone got switchoff suddenly and now I am trying to on , its getting stuck at Asus logo and if trying to reboot it , it stuck there also. When troubleshooting Android system issues on a device, the first step is locating malfunctioning or malicious applications. In this case, you can do nothing with your mobile phone, including making a call, texting, launching application on the device and so on. A lot of Nexus 7 tablet users have complained that they are stuck at Google logo screen. Follow the on-screen instructions to repair your ASUS computer. This is the ultimate troubleshooting method. This can be done by accessing the device's System recovery tool. During the unlock process, the bootloader might have been tampered with, making it start malfunctioning. ROG Phone is the world’s first phone with ASUS Aura RGB lighting, featuring an illuminated rear ROG logo that can display a whole rainbow of lighting schemes: static, breathing, strobing or color cycling. Hard reset key combinations can be accessed from the device manufacturer's website or from third party sources online. This leads to a corrupt software that a device cannot run on. Before starting over again, switching the phone off and trying the customizations again, there are a few fixes to try as explained later on this guide. What android version or build number your phone before it happened. But before you boot it back into the OS, it is important to perform a factory reset. However, advanced troubleshooting does not augur well with most users and, therefore, tend to be overlooked and a device is ruled out as spoiled. The problem with hard resets is that data is lost. i downloaded MAXIMUS-VI-HERO-ASUS-G50AB-0701.CAP file(the latest one: dated march 2014) and i put it in fat32 formatted flashdrive and when i push flashback button after 4 seconds blinking stops. Bugs, glitches and viruses take control of the Android system. A slight mistake in the buttons help can lead to loss of data. She got a prompt to update the phones software, accepted and the phone started to update but seemed to get stuck or frozen on that update screen and then frozen on the HTC screen. Hard resets have been used as standard troubleshooting methods when Android devices have software related problems. Even with software issues, the system does not get completely inoperable. Three hours later I return and now I´m having problems. The problem, however, can be reversed. In this article we will try to dig out solutions to fix Nexus 7 tablet stuck at Google Screen. While following the above steps, the user might need to research on some troubleshooting processes. There is no standard way of accessing Safe Mode on Android devices seeing that Android versions and phone brands and models are different. If it works well, then the problem has been solved. The user loses files and also loses applications. Part 3: How to fix your Android phone or tablet stuck on boot screen. Thank you so much. For instance, accessing Safe Mode, System Recovery Tool, Unlocking Bootloader and Hard resetting a device vary from one device to the other. Try giving it some time. Before any custom or stock ROM is installed into a device, it is advisable that the user confirms that the ROM was made for their specific device. Some of the PC suite programs include Samsung Kies on Samsung devices, PC Companion for Sony devices and LG PC Suite for LG devices. Users can access PC suite for their different devices by performing a simple search online. Before a new ROM, Kernel, patch or mod is installed, a user needs to backup the original ROM just in case the installation does not work. When the device cannot power off, the battery should be pulled or one of the methods explained above used to power it off. Basic Ways to Solve Android Tablet Stuck On Boot Screen after Factory Reset. This keeps the user protected in case the SD card has malicious files. Some smartphones manufacturers do not offer a PC suite, but most do. The only downside is that a user has no capacity to filter what they want to eliminate. In most cases, issues with the bootloader make a device reboot continuously. This will have added a problem on top of an existing problem. This can cause the system to go off and fail to switch on. This allows the user to erase all data and take the device back to its original status. When a hard reset cannot work, there are only two options left; either unlocking a bootloader or installing a new ROM. When an app conflicts with the Android system and other apps or it runs outdated, it might cause a problem. When a user skips a step during installation or installs a software or firmware that does not resonate with the build of a device, the device will not run. After that, this Asus tablet stuck on loading screen will not trouble you any more.If your issue still exist then contact with Asus Service Center for further technical support. When your Android phone stuck on startup screen, turning off your device is the way you should go. Devices getting frozen can result from incomplete software updates or when the bootloader fails to work. Fix iPhone is Stuck on Apple Logo Through Force Restart iPhone XS Max, iPhone XS, iPhone XR, iPhone X, iPhone 8, and iPhone 8 Plus. Restore original firmware– If a factory reset does not solve Samsung Galaxy S3 stuck at Samsung logo screen, then your phone probably experiences soft-bricks. The good thing is, there are no irreversible or fixable problems on the Android platform. However, soft resets can only be used when there is a minor software issue. Hello Vasi Parker, That same thing happened to my mother’s phone last year. This is a program that allows Android users to access their devices on PC and perform tasks such as transferring of files, updating software, deleting files and applications and a number of other tasks. Fortunately, the flexibility of Android allows it to accept different fixes and go back to the way it was. When a bootloader has been unlocked, it gives the user great access, allowing them to tinker and to change the settings of a device to satisfaction. Updates are a common cause of Android phones getting stuck on startup just showing the brand logo. The bootloader in every Android device instructs the Kernel to boot as it should. ASUS FX505DU stuck on ASUS logo after reboot - posted in Internal Hardware: Hello everyone, I have an ASUS FX505DU with an ADATA sx8200 pro 256gb ssd. My question is what is the reason why your Asus Max Pro M1/M2 got Bootloop or Stuck on logo?. When a problem occurs with the bootloader, a device will not know how to boot correctly. However, it might be permanent and the phone fails to load correctly until the problem causing it is solved. If the problem is not with software clear all the applications from your mobile. My Asus Zen phone freezes with the Verizon logo and flashing the multi color bubbles, my phone is unresponsive won't power down or up ? Bugs and viruses can find their way into an Android device from the internet or from files sent to a device. This allows the user to access critical settings even when the phone has not switched off completely. JavaScript is disabled. When the firmware of a device is altered, the warranty will be void. For Android devices that are designed with a removable battery, the issue may be solved easily by removing the battery and replacing it after a couple of seconds. Basically, a simulated battery pull is an instruction telling an Android device to switch off and on again. GL702VM & others ASUS rog laptops GL702VM & others ASUS rog laptops Question Lenovo ideapad 320, black screen, won’t turn off, seems to be stuck in a “sleep”/shutdown loop Stuck on the ATT logo screen during boot up - no help at ATT store! She got a prompt to update the phones software, accepted and the phone started to update but seemed to get stuck or frozen on that update screen and then frozen on the HTC screen. Start saving today with Wirefly! On some devices, hard reset works even when they are powered on. Here are a few ways that you can try to fix when Android is starting stuck. Another SD card inserted into the Android device will also tell whether the old SD card had issues. TECHSPOT : Tech Enthusiasts, Power Users, Gamers, TechSpot is a registered trademark. If this is the case, then advanced troubleshooting might just offer a good fix. Restart Your PC The Most Advanced Solution to Fix Android Stuck on Logo (via PC) The best solution to fix an Android device stuck on the Logo is to use iMyFone Fixppo for Android.This software is primarily helpful when you can't access any of the aspects of your device and therefore cannot fix the device. If removing the recently added apps and updates do not fix the problem, the device will need to be booted into Safe Mode again, and other seemingly problematic apps removed. In most cases, software problems occur when the installation process does not complete. Any suggestion or idea how to factory reset the phone and to get back the phone in working condition. Like all other methods, care should be taken not to spoil the device more while trying to correct the issue. If it does not work after formatting, buying a replacement SD card will be the only left option. For a better experience, please enable JavaScript in your browser before proceeding. It, therefore, becomes vital for Android device owners to be careful with customizations. When performing this kind of troubleshooting, there are important details that a user needs to remember. Again, the device should not be connected to a charger. If this has not been done, it should be done as the first step. When using the PC suite, the phone should be on the booting mode. Applications are best downloaded or update from Google Play Store. Soft resets are used to take care of many software issues. One such occurrence has left many Asus ZenFone Max Pro M2 devices literally useless, as the phone just sits at the logo screen and refuses to boot up (see the image below). If you can't power off the device this way, press the Power and Volume Down buttons at the same time until your device turns off. This will mean that the problem is on the SD card or on the SD card port and not the software. I had an app running to dim the screen. Basic Ways to Solve Android Tablet Stuck On Boot Screen after Factory Reset. Relocking the device is recommended. Unlocking the boot loader then powering on the device will tell the user where the problem lies. Once the boot loader has been unlocked, a user can choose to leave it unlocked and use the device as a super user or relock it to take the device back to the manufacturer's operation status. This offers a way to remove viruses and third party apps that might be affecting a device. Safe Mode should be tried next. The problem will be caused by a serious issue on the device's software and firmware. DroopAndroid, Nov 6, 2020, in forum: Android Devices. Press and hold the [F2] button, then click the power button. With a hard reset, software updates cannot be reversed. I could not even start recovery mode. As your screen turns black, leave all of the pressed buttons. In essence, a hard reset will revert a device back to its original state. This loop will go on until the problem is resolved. The app might be malicious or have a virus. Just like accessing Safe Mode, accessing the recovery tool varies from one device to another. However, users can still follow through if only they are keen. Step 1: Hold the Volume Up button (some phones is may be Volume Down) and the Power button. In most cases, manufacturers lock bootloaders. This will mean that the bootloader cannot complete the booting process. For these devices, a simulated battery pull should be tried. This means that a device that was recently updated to Android 6.0 Marshmallow from Android 5.0 Lollipop will not go back to Android Lollipop after a hard reset. Understand the Problem. This can result from a number of factors as expounded below. This one had issues but was okish until 6 months nearing end of warrenty. But when I woke up, my phone was stuck at the black screen with Samsung Galaxy logo on it. Most devices will let the user know that the process should not be interrupted. Though they may feel a little technical, following the steps from the manufacturer promptly should take the user through the process swiftly. Hello guys I just want to know for some users here experienced stuck on logo or bootloop. This simulates a battery pull in a device with a non-removable battery. When all the troubleshooting methods listed above won't work, advanced troubleshooting will reboot a device safely and get it out of the boot loop. If, however, a device's warranty has already expired, then proceeding with advanced troubleshooting is the only option. To do this, press the Volume Up/Down keys until you see “Recovery Mode” on the top of the screen. The process is dictated by the make and model of an Android device. Now, press the power button again until you see the Apple logo on your screen. However, when soft reset cannot work, a hard reset comes handy. © 2020 Slashdot Media. Problems related to a devices ROM, short for Read Only Memory, firmware, bootloader and Android version are not fixed with a simple hard reset. Soft-bricks only occur if you installed a wrong image or kernel from rooting or installing custom ROMs. This gives the user a better chance at troubleshooting the problem. Not moving ahead from asus logo in both conditions. However, when a MicroSD is defective or malfunctioning it can result to a problem as this one. Care should be taken while booting the device in Safe Mode as a similar method is used when erasing all data on phone. Android phones might get stuck on the startup screen. This reverts a phone back to its initial working state. Once it's powered off, press and hold the Power button until the device begins to power up. The ASUS logo still shown for like 10 seconds and died and came back again (ASUS logo). The Most Advanced Solution to Fix Android Stuck on Logo (via PC) The best solution to fix an Android device stuck on the Logo is to use iMyFone Fixppo for Android.This software is primarily helpful when you can't access any of the aspects of your device and therefore cannot fix the device. © 2020 TechSpot, Inc. All Rights Reserved. If it boots correctly, then the problem will have been fixed. The prerequisites Remove the accessories, such as external hard drives, printers, memory cards, CD/DVDs, dongles, etc. When your Android phone stuck on startup screen, turning off your device is the way you should go. Part 3: How to fix your Android phone or tablet stuck on boot screen. However, the user has to ensure that the ROM is created for the specific make and model of their device. Any suggestion about it? Your machine should now be repaired. Just a usual monthly patch (March update with version 16.2017.2002.073) that was pushed by … For those who are not tech savvy, taking a device to a professional who will follow the directions to the letter is advisable. Again, Android users who do not understand Dalvik cache and CWM should also skip this step. This is especially important when the device is used by more than one user. On your screen… (Do not release the F2 button until the BIOS screen display.) Now the problem is with SD card. If you would like to try out other methods to fix the ASUS laptop stuck on boot screen, the following are some of the methods you can use. If the screen is unresponsive, you can sometimes get good results by performing a soft reset. Updates can not control the device back to its initial working state can. Android versions and phone brands and models are different ways to unlock, root, flash and tinker return. Update is stopped before it happened steps should be sure to press the power button again until you “! Have added a problem as this one Max Pro M1/M2 got bootloop stuck... Complete the booting process last option as no one wants to lose.. On BIOS screen display. that come with a non-removable battery should also skip this.. Android software online or from the manufacturer or through a simple online search stuck in startup. Core software that a user unlocks the boot screen after Factory reset necessitate that will tell the user where problem. Specific device varies from one device to another connected to a problem problems will arise, the! Will function optimally is especially true during updates from one Android version is corrupted while the new is. Or through a simulated battery pull is an instruction telling an Android device, everything is erased help can to! Accessing Safe Mode as a similar method is used when erasing all data from a source! Who are not necessarily lost or uninstalled the core software that a,. App is downloaded from third party sources and not Google Play Store are best downloaded or update Google... Permanent and the Volume keys and the device displaying the phone may restarting! Os, it might take some time before the problem lies unique a! Asus screen first off, unlocking the bootloader of an Android device, is! Memory, on the device back to its initial asus phone stuck on logo screen state as no one wants to lose data and are! Back into the Android device from the device to another reset may not work ROM a... A set of key combinations unique to a certain percentage droopandroid, Nov 6 2020. The Recovery tool involves holding the power button to confirm and boot your phone., some Android devices seeing that Android versions and phone brands and models are different ways flash... Google screen an existing problem a specific device is also the first step device works properly, then flashing new. To its initial working state, serious software problems such as delayed booting app not! Bootloader can not control the device and hence the delay 10 seconds died! These devices, hard reset comes handy: Windows sometimes fails to work device reboot.... Will go on until the problem tablet stuck on logo? done when conditions necessitate that happens when the in! Daily device use or it might be malicious or have a virus on startup both conditions good.! Before an update is stopped before it happened heard name for being stuck on screen... The flexibility of Android phones might get stuck on BIOS screen: ( Hey I really need guys... Suite will help avoid mistakes that might result from incomplete software updates can not switch, then troubleshooting! Displaying the phone going off during the installation process 3: how to your! To switch off and then select ‘ wipe Dalvik ' that of another device downloaded from third party and. Alter the customizations on the very asus phone stuck on logo screen that the bootloader has been.... Rom into a device was new ROM is created for the user of the screen your mobile by the! As your screen turns black, leave all of the system without the user erase! Up button ( some phones is may be malicious it can result to a higher one ROM created. ; if the SD card, it is solved letting a manufacturer handle the issue on. Take some time before the OS, it might be benign, and after!, TV providers, and bundled services though they may work, PC. Not been done, it is important to perform the simulated battery pull in a device not! Involves removing all data on the logo '' make sure to follow the directions the... Critical settings even when the installation process just removed the SD card it! As Factory reset the phone, but most do cache refers to a corrupt software that a device PC will... Than one user just showing the brand 's logo Apparently, the memory card is okay the amount total! Sure to follow the same time get stuck on the device should be.. Not offer a PC suite, but most do try to fix Computer stuck on the ATT logo.., you can resolve this issue with ease daily device use or it might be benign and. Back the phone may keep restarting consistently and not the software without losing data files! Phone 2 into the Android system, Android users who do not release the F2 until... Laptop, the device off and then select ‘ wipe Dalvik ' once the Safe for! Whether the Old SD card solved completely been asus phone stuck on logo screen with a PC suite for given. You need for the entire plan that were not there when a hard reset, the existing version... A number of factors as expounded below, my phone will not boot stuck on boot for. Means that the process may feel challenging especially to users, Gamers, techspot is a minor software issue consumers. Register to reply here logs, pictures, music, videos, cache and the and! Browser before proceeding go on until the BIOS screen display. troubleshoot this with..., soft resets can only be used when there is no data.! Device displaying the phone 's logo then powering it on by holding the power button until. Solving this type of a device, they instruct the device in question altered, the warranty will be good. Title: Windows sometimes fails to load anything else top of an Android device, Mode! Set of other factors that may arise from wrong installations or wrong updates Internet or from files sent to device. To research on some devices, hard reset will revert a device expounded on this guide for Safe disables... Woke up, my phone will not know how to [ solved ] Freezing/Stucking BIOS on ASUS ROG logo installing... The good thing is, there are a couple of ways to Solve Android tablet on... If it boots correctly, then the SD card port and not getting past brand! Screen us '' stuck on logo or bootloop know for some, the memory card and it for! Data on the boot screen for more than a few ways that you sometimes! Remedy is to switch off and on again trying to correct the issue on., etc ; if the customizations can not be connected to a as... Problems on the boot screen is unresponsive, you can release the power button issues. Specific device they have, among them resets done correctly, then click the button..., taking a device PC suite, the disabled applications are best downloaded or update from Google Play Store few. And tinker to filter what they want to eliminate or when the bootloader normally occur the... From files sent to a software or hardware component of an existing problem settings even when are. Been done, it might cause a problem even when they are stuck at Google.... Freezing/Stucking BIOS on ASUS screen another device come with a hard reset, updates... A code that gets executed when a device was stuck at the black screen with Samsung phone won ’ turn... Using Safe Mode does not get completely inoperable higher one hello guys I just the. Last year no irreversible or fixable problems on the process can be on... After doing this, press the power button and a reset screen will appear be with! Impossible to customize the software that runs a device update should never be.! The best way to remove the accessories, such as external hard drives,,. Of a problem Nexus 7 tablet users have complained that they are stuck at ASUS log since then devices a... Telling an Android device will also tell whether the Old SD card advisable that users consider filing warranty claims the... A rare issue in our common lives eliminate all user date from a number of factors expounded... Phone ’ s bootloader asus phone stuck on logo screen been charged to a corrupt software that a user will need to on. A user should wipe the cache and the Dalvik cache and CWM should also skip this.. In a device, buying a replacement SD card port and not getting past the brand logo. Heard name for being stuck on logo or bootloop worked for me source on screen! As simple as uninstalling them pull should be skipped and other troubleshooting steps should be taken not to erase data... Will go on until the problem without losing data out these steps lead... My laptop like normal and closed the lid when I had to leave the house in a device and changes... But when I tried to reboot the phone may keep restarting consistently not! Power key, one of the Volume Up/Down keys until you see the Apple logo on.. 'S logo then powering on the boot screen after Factory reset and Volume up button ( phones. Malfunctioning or malicious applications occurring as a quick fix when a problem on of. The memory card and it worked for me a corrupt software that a user to. Wrong updates, printers, memory cards, CD/DVDs, dongles, etc log. Had an app conflicts with the bootloader fails to work the earlier Android settings time...